We're here for you

Our experts can provide assistance for any type of setting such as:

How It Works

FIND OUT WHAT YOU NEED

Contacting HELPING HANDS INTERPETING during business hours is a direct process. If you need a service provider and are not sure how to request an interpreter, you have options.

CONTACT US ONLINE
Contact us here to talk about your interpretation needs today. We will send you a confirmation e-mail as soon as you send us your information to verify that we are working on your request.

CONTACT US BY PHONE
Call our office at 407-494-7945 to have a conversation with an office staff member. We are open Monday through Friday, 9:00 AM to 6:00 PM EST.

LET'S GET THE BALL ROLLING

When you contact us, we will ask questions in order to obtain a clear picture of your needs to determine what services are needed. What is the event, environment? Who will use our services? Do you have any information on the individual(s) communication style when requesting sign language interpreters? We will explain different communication styles that may apply. Please have your anticipated date, time, location, contact person and any other details you can think of ready. We will then begin the process to book the best match to meet your needs.

YOUR NEEDS CHECKLIST:

• Event name

• Type of environment

• Event date and time

• Location of event

• Point of contact

• Additional details

RECEIVE YOUR CONFIRMATION

Dependent upon the services needed, we will book an individual or a team of professionals for you. When our professional(s) are scheduled, we will email you with the name(s) of our professional(s) and may ask a few additional questions that may have come up over the course of booking your interpreter(s). Communication is key.

OUR ASL INTERPRETERS HAVE THE SKILLS &
EXPERIENCE YOU NEED

ASL Interpreters are chosen for their certification level, skill level, and experience. At Helping Hands, our interpreters have earned either a RID National Certification, EIPA Certification or have been thoroughly screened for their skill set. These certifications and qualifications represent the levels of professional mastery as an ASL interpreter—we take great pride in having cultivated a team of interpreters with this industry-leading level of certification. In addition to certifications, we evaluate and test every interpreter applicant to verify that their skill level is up to Helping Hands standards.

IN-PERSON & REMOTE (VRI) INTERPRETING

We provide both in-person ASL interpreting as well as video remote interpreting (VRI). VRI is typically done over Zoom or a similar video conferencing platform. So, all you need is a computer, a laptop, or a mobile device as well as an internet connection... we make it easier for you.

In general, we recommend in-person interpreting whenever it is practical. However, in some circumstances, video remote interpreting can be an effective option. We would be happy to talk to you about which interpreting option might be right for your needs.

ALWAYS CONFIDENTIAL

Confidentiality is an integral part of our training and practice. Every interpreter we contract with ensures that all assignment related information remains confidential. When working with us, you know discretion is key.

The hearing community knows they can rely on us. And our Deaf community trusts us.

If you have any questions or want to schedule an interpreter, feel free to contact us.

Our Promise to you

Professional, ethical, interpreters

We pride ourselves on the ability to provide the very best in responsive customer service.

Integrity, friendliness, and exceptional service are the hallmarks of our business.

Skill, professionalism and punctuality are expected of all our interpreters.